ARCHIVE

We are looking for teams in any country who want to set up a Lykke enity and run it. We will work with award winners to support their efforts through each phase.

ARCHIVE

We need foolproof videos that will help our users to work with the app. To begin with, we want to create videos about two main steps: 1) KYC (full registration) in the Lykke Wallet app and 2) uploading funds to Lykke Wallet from a credit card. We do no...

ARCHIVE

We are looking for teams in any country who want to set up a Lykke enity and run it. We will work with award winners to support their efforts through each phase.

ARCHIVE

We need foolproof videos that will help our users to work with the app. To begin with, we want to create videos about two main steps: 1) KYC (full registration) in the Lykke Wallet app and 2) uploading funds to Lykke Wallet from a credit card. We do no...

Marcin Ryszard Kołodziej · 04:53 PM November 10, 2017

Guys... perhaps you rethink CX of this credit card deposits before making movies? 3 time re-enter obvious data... When I switched to password manager to generate new password for unknown external provider an switched back Lykke app returned to home screen instead of the form waiting for password...

Marcin Ryszard Kołodziej · 04:53 PM November 10, 2017

Oh my... again... the same when I swtiched to get my 3-d secure code from my bank to paste in confirmation... I give up. Un-doable. No Polish or Turkish people would go back 10 year back in CX unless you offer dubbling the deposit.

Marcin Ryszard Kołodziej · 04:53 PM November 10, 2017

Time being , on my wallet it is impossible to deposit with credit card! Or I cannot find it. It always shows data for wire transfer. Only USD support credit cards?

Marcin Ryszard Kołodziej · 04:53 PM November 10, 2017

I manage to finalize the payment choosing Skrill in CreditVouchers, but it ends on displaying me CreditVouchers code! The only buttons left are "cancel order" or "go back" in the application. So I go all the way back to main screen... and the money are not there on Lykke wallet! It's terrible User Experience. When will my Lykke Wallet be charged with the credit card payment through Skrill?

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